Responsible gambling

At Redracer Casino, we are committed to providing a safe and enjoyable gaming experience for all our players. We understand that problem gambling can have serious consequences and we strive to provide tools and resources to support responsible play.

Self-Exclusion

If you feel that your gaming has become problematic or if you need a break from playing, please do not hesitate to contact us to exclude yourself from the site. This will block access to all affiliated platforms for a minimum of 6 months (permanent exclusion options are also available).

Deposit Limits

You can set limits on the amount of money that can be deposited into your account in a day, week or month.

Loss and Time-Outs

If you feel that your gaming is getting out of control, you can take breaks by setting time-outs. You can choose from 1 to 6 weeks of temporary self-exclusion, with options to extend if needed.

Reality Checks

To help prevent excessive play, reality checks will remind you how long you've been playing and the net balance change since your last check.

Cooling Off Periods

You can also take a break by setting cooling off periods. These are available in 24 hours, 7 days or 30 day intervals and are effective immediately.

Seek Help

If you're concerned about your gaming habits or if you need support, please don't hesitate to reach out. We have resources that can help:

GamCare
BeGambleAware
Gamblers Anonymous
The World Health Organization's helpline directory
Gambling Therapy (www.gamblingtherapy.org)

Please note that we take problem gaming seriously and our staff are trained to handle sensitive situations.

Local Support

If you're from the UK, please visit:

GamStop
The National Problem Gambling Clinic

Remember: responsible gaming is everyone's responsibility. If you need help or have questions about responsible play at Redracer Casino, don't hesitate to reach out.

Disclaimer

Redracer Casino does not condone irresponsible gaming and encourages players to stay within their means. We reserve the right to enforce our policies regarding responsible gaming as set forth in our Terms of Service.

We care for your well-being and your safety is our top priority!