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Terms and conditions

  1. INTRODUCTION

    These Terms and Conditions (the "Agreement") govern the use by you (the "User" or "You") of the website operated by Redracer Entertainment Group Ltd. ("We", "Us", or "Our"). By accessing, browsing, using or registering with Our Website, You acknowledge that You have read, understood, and agree to be bound by these Terms.

  2. DEFINITIONS

    In this Agreement, the following words and expressions shall have the meanings set out below:

  • "Website" means the website operated by Us at which We provide online casino games, sports betting services, and other related products ("Services");
  • "User Account" means Your individual account with Our Website;
  • "You" or "Your" refers to any person accessing, browsing, using or registering with Our Website.

  1. ACCEPTANCE OF TERMS

    By ticking the box provided upon registration and by continuing to use Our Services, You acknowledge that You have read, understood, and agree to be bound by these Terms.

  2. AGE RESTRICTIONS

    You must be at least 18 years of age (or such higher minimum age as required in Your jurisdiction) to access or use Our Website, products and services.

  3. GAMING POLICY

    Our Website is subject to the laws and regulations governing online gaming and We reserve the right to refuse registration or close an account if we reasonably believe that it breaches any law, regulation or this Agreement.

  4. USER ACCOUNT AND SECURITY

  • You are responsible for maintaining the confidentiality of Your User Account details.
  • You agree not to share or distribute Your User Account credentials with any other person.
  • We reserve the right, in Our discretion, to block or terminate any User Account which has been inactive (as determined by Us) for a period of six months.

  1. PAYMENT AND REFUNDS

    We may offer various payment options through third-party providers. You agree that all transactions involving money are governed by these Terms and by the terms and conditions of such payment provider(s). Refunds or partial refunds may be made at Our discretion in accordance with applicable laws, regulations, and industry standards.

  2. GAMBLING PROBLEM SUPPORT

    We offer various tools to help problem gamblers control their betting habits (e.g., time-outs, self-exclusion). If You believe that You have a gambling problem, please contact Us or visit the websites of our partners (listed in paragraph 14) for advice on how to seek support.

  3. IP BANS AND PROTECTION

    We reserve the right at Our discretion to temporarily suspend Your access to Our Services and/or terminate any User Account if We reasonably believe that You have breached these Terms, used Our services or Website improperly or in violation of applicable laws and regulations.

  4. DATA PROTECTION AND CONFIDENTIALITY

  • We respect and will comply with all data protection legislation.
  • By creating a User Account on Our website or registering to use any Service provided via the platform, you grant us your explicit consent for our processing of your personal data as described in these Terms.
  • You may withdraw Your consent at anytime. Please follow the instructions at paragraph 10 for how to do this.
  1. CHANGES TO THE TERMS

We reserve the right to vary or add to any term or condition contained within these Agreement, from time to time. In such event, We will endeavour to provide reasonable notice of changes and inform You via e-mail (or other suitable means) and Our website where applicable.

  1. WAIVER

    You agree not to assign or transfer Your rights under this agreement without first obtaining Our consent in writing, which may be withheld at Our discretion.The failure by Us to enforce any provision set out within these Terms does not constitute a waiver of such term nor prevent its enforcement by Us on subsequent occasions.

  2. CHOICE OF LAW

    These Terms and the relationship between You and Us shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of laws principles.The parties submit all disputes arising out of or related to this Agreement to English jurisdiction for settlement according to its rules of civil procedure.

  3. SUPPORT ORGANISATIONS

Redracer Entertainment Group Ltd works closely with leading organizations on responsible gambling such as:

  • GamCare (UK)
  • BeGambleAware (UK)

Please seek advice from these organisations if you suspect that you have a problem or visit the websites listed below for information and support.

  1. TERMINATION

We may, at any time in Our discretion, terminate this Agreement upon written notice to You by posting such termination on Our website.Upon termination of this agreement:

  • Your account will be frozen;
  • All your User Account details are subject to being deleted immediately following payment of all outstanding debts and credits.
  1. LIABILITY
  • We accept no responsibility for the consequences arising from any breach, or non-performance under these Terms by You (including but not limited to losses resulting from Our failure to provide services as described).
  • In no event shall we be liable for incidental, special or consequential damages.
  • Under no circumstances will our maximum aggregate liability exceed 100% of your balance on deposit with us.

  1. ENTIRE AGREEMENT

    These Terms constitute the entire agreement between You and Us in relation to its subject matter. No variation of these terms and conditions may be made by any person other than one of Our directors or authorized representatives who has been given express authority by Us.No modification, change, waiver, cancellation, substitution, or discharge of this Agreement shall be binding unless it is made in writing by both You and an authorized representative of Ours.

  2. GOVERNING LAW AND JURISDICTION

This Agreement will be governed exclusively by English law and any dispute arising out of these Terms will be determined under the exclusive jurisdiction of the Courts of England and Wales according to their rules of civil procedure.By participating in or registering for services provided via Our website You hereby consent to submitting to this governing law, jurisdiction.

  1. AMENDMENTS

    We reserve the right at our discretion to amend or modify any provision within these Terms and shall endeavour to provide reasonable notice thereof as stated above.

  2. USE OF COOKIES AND TRACKING TECHNOLOGY

    Our Website uses cookies for tracking purposes only and to personalise your user experience with Our website.If You object to this practice, please see paragraph 10 below for details of how you can opt-out from being tracked in future.

  3. IP BLOCKS

    We may at any time (in our discretion) block Your access to certain Services by blocking the applicable IP address via which such services were accessed or otherwise suspend Your account if we reasonably believe that it has been used improperly.In such circumstances, You should contact Us using an alternative device with a different internet service provider to resolve your issues.

  4. WEBSITE INTERACTIVITY

    Our website contains interactive features and We do not make any guarantee whatsoever regarding the availability or reliability of these facilities.